Computer Help

18-Digit ID/Barcode

• Your 18-digit ID/Barcode is located on the back of your student ID card. You can also find it from your university My Accounts for Students page.

Logging In to Library Databases

• Need help with the login process? Visit the ID & Login Help page.

ILLiad account

• Information about setting up your ILLiad account to use Interlibrary Loan can be found on our ILL Help page.

Renewing Online

• You can renew books and movies online in the MU Catalog. Step-by-step instructions and more info on our Renewing Help page.

Logging into Computers  ::  Windows 10

• If the login screen isn't visible, click anywhere on the screen.
• Login using your email address @mansfield.edu and your email password.
• If the computer has another person's name on the login page, select "Switch Users" in the lower left of the screen.
• When you are done, be sure to log out. This can be done by:
  1. Clicking on the windows icon in the lower left of the screen
  2. Clicking on your name
  3. Clicking on Switch Users

Wireless in the Library

• Students connect using the Mounties Mobile connection and log in with their email@mansfield.edu and their email password.
• Information for iOS users and other wireless information is available at the Mansfield Wireless page
• Visitors may use the Mounties Guest wireless network.
• NOTE: If students use the Mounties GUEST network, they may not have access to some important sites, including D2L.

Printing

• For information on printing in the library, visit the Printing Help page.

Scanning

• Scanners are available on 2 north and at the color copier on 2 North. Scanning is also an option at the printers on the 2 North porch. There is no cost to scan. Please stop by the Computer Assistant Desk of Library Service Desk for assistance.

Acrobat Problems

• Library databases use the PDF format. If you are having problems opening a PDF, try these suggestions:
  • Download and install the latest version of Acrobat Reader.
  • You can also try downloading the PDF to your computer ("Save Link As.." or "Save Target As..") and then opening it in Acrobat Reader.

Clearing the Cache in Your Internet Browser

• Sometimes, clearing the cache in your internet browser my help resolve some technical problems. Here are the steps to take to clear your cache.

Turning On Cookies

• Some library services require that you have cookies enabled on your computer. If you are having a problem with cookies, set your computer to 'accept all cookies.' Here are the steps to take to turn on your cookies.